Privacy Policy

Effective Date: [12/01/2025]

Welcome to Cool Care Service! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the information you provide to us through our website and other communication channels.

1. Information We Collect

• Name
• Contact information (phone number, email address)
• Service address/location
• Details about your air conditioning system or service request
• Any other information you choose to provide through forms, email, or phone

2. How We Use Your Information

• Schedule and deliver AC services (repairs, maintenance, installations)
• Respond to inquiries and customer support requests
• Send appointment confirmations and service reminders
• Improve our services and customer experience
• Provide updates about offers, promotions, or important service notices (only if you opt in)

3. How We Protect Your Information

Your privacy is important to us. We implement appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure. Access to personal information is restricted to authorized team members only.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information only with trusted service providers or technicians as necessary to complete a service request or for operational purposes—always under strict confidentiality.

5. Your Rights and Choices

You may choose to:

• Update or correct your personal information
• Request that we delete your personal data (unless required for ongoing services)
• Opt out of marketing communications at any time

To make any changes, please contact us using the details provided below.

6. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies before providing any personal information.

7. Contact Us

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.